The deal, in plain English.

1. What we build

glazedweb designs, builds, and launches a custom website for your business. The pages, features, and scope are whatever we agree to in writing before work starts, usually the flavor you picked from the menu, plus anything we add by mutual agreement. Your build includes two rounds of revisions to the design before launch. Work beyond the agreed scope is quoted and approved by you before it begins; nothing gets added to your bill by surprise.

2. What it costs

The build fee and monthly care fee are the ones shown on the menu at the time you order, unless we agree to something else in writing. A deposit starts the project; the balance is due at launch. The monthly fee begins the first of the month after your site goes live and covers hosting, an SSL certificate, software and security updates, backups, and a reasonable amount of small content edits (hours, prices, photos, text). Big new work (extra pages, redesigns, new features) is quoted separately.

If an invoice goes more than fifteen days past due, we may pause work and, after letting you know in writing, pause hosting until the account is current. Pausing doesn't erase what's owed.

3. Who owns what

You own your content. Your name, logos, photos, text, menus, and prices are yours always, from the start.

You own the website. When the build fee is paid in full, all rights in the site we built for you (the design, the layout, the code, the configuration) transfer to you. On request we'll hand over the complete working project: the code repository, the hosting project, and the logins for any accounts we set up on your behalf. Not a static snapshot. The real thing.

The monthly fee buys hosting and care, not the right to hold your website. If you stop paying it, your site is still yours; we just stop hosting and maintaining it, and we'll help you move it somewhere else.

We keep the right to show your finished site in our portfolio and to mention that we built it, and we may add a small "site baked by glazedweb" credit in the footer. Ask us and we'll remove the credit.

4. Your domain

If we register a domain for you, it exists for your business, not ours. We'll put it in your name where the registrar allows, keep it renewed while you're with us, and transfer it to any registrar account you name, free, within fourteen days of your asking. We will never hold a domain hostage, sell it, or let it lapse on purpose.

5. How long this lasts

The agreement starts when you accept it and runs through launch, then continues month to month. Either of us can end the monthly service with thirty days' written notice. No termination fee, no remaining-months penalty, no auto-renewing multi-year term. If either of us materially breaks the agreement, the other can end it after giving fifteen days' written notice and a chance to fix the problem.

6. What we need from you

Timely content, feedback, and a single point of contact who can approve designs. You confirm you own or have permission to use everything you send us. Projects stall on content more than anything else, so the faster you get us words and photos, the faster you launch.

7. What we promise, and what we don't

We'll do professional, careful work and keep your site up and functioning to the best of our ability. We can't promise perfect uptime, specific Google rankings, traffic numbers, or business results. Nobody honestly can. Neither of us is liable to the other for indirect or consequential damages, and our total liability is capped at what you paid us in the twelve months before a claim.

8. Housekeeping

The provider under this agreement is glazedweb LLC, a Michigan limited liability company in Marshall, Michigan, represented by Kevin Hershock. glazedweb is an independent contractor, not your employee or partner. This agreement is governed by Michigan law. If a court finds part of it unenforceable, the rest still stands. Changes have to be in writing, and either of us can assign this agreement only with the other's consent.